A personal Patient portal link is sent to each patient via email, search your email for “simple practice” and click on the patient portal link. *even if it is an old link, you can click on it and Simple Practice will send a new one* If you are unable to find the link in your email, contact your therapist or admin and they can help you out.

Typically, sessions can be between 25 and 55 minutes. Sometimes we can schedule longer sessions if the need arises.

Yes, we offer an initial consultation. Our consultations are not covered by insurance and are between 20 and 30 minutes. The fee is $80 for the consultation, and this is a discussion to explore the general direction and services that Romeo’s Sensation LLC offers. Consultations are not therapy, and no therapy is provided during this meeting.

If the Basic Subscription plan is canceled before the 3-month minimum, or if the 6-Month Subscription plan is canceled before completion, all completed sessions will revert to the standard out-of-pocket rate of $150 per (50) minute session for individuals and $175 per (50) minute session for couples/family therapy, and an administration fee of $65 will be incurred. If there are unused sessions within the month at the time of cancellation, the used sessions will also revert to the original per-session fee. Any remaining balance will be the responsibility of the client.

Upon cancellation or completion of your subscription agreement after the 3-month minimum/ 6-month commitment, your account will convert to regular billing of $150 per (50) minute session for individuals and $175 per (50) minute session for couples/family therapy.

Yes. Romel is licensed in Colombia, Florida, and Maryland. Romel’s license number in Florida is SW16753 and 23565 in Maryland.

If you have any plans to travel outside of the state or the country, please notify us within 2 weeks of your travel plans. Keep in mind that our licenses are linked to the various states we are licensed in and, therefore, cannot provide therapy in every state. Some states have very strict laws, while others are more lax. Keeping that in mind, it would be illegal for us to practice in states where we are not licensed without first checking with or registering in that state.

If you are traveling internationally, this same requirement applies; however, we may need more time to coordinate with the countries and our legal team regarding international laws and ethics.

48 hours ahead of time to avoid any fees. Our current policy is that any late cancellations or no-shows will incur a fee up to the full cost of the session.

Our approach is tailored to the individual and their specific concerns. We are trained in these specific approaches.

• Cognitive behavioral therapy (CBT)
• Couples therapy.
• Mindfulness practices.
• Interpersonal psychotherapy.
• Psychodynamic therapy.
• Person-Centered Therapy
• Motivational Interviewing
• Acceptance Commitment Therapy
• Psychoeducation around sexual health
• Certified Sex Therapist through AASECT (American Association of Sex Educators, Counselors, and Therapists)

Payment plans are available to support accessibility while maintaining a clear commitment to the intensive process.

Clients may choose to pay in 1 to 4 installments:

• 1 payment — Full balance due at scheduling
• 2 payments — 50% deposit to reserve dates, remaining balance due 30 days before the intensive
• 3 payments — Initial deposit, with the remaining balance divided into two scheduled payments before the intensive
• 4 payments — Equal monthly payments, with the final payment completed before the start date

• The 30% deposit is non-refundable and required to hold all intensive dates.
• Deposits secure reserved clinical time, lodging, and logistical coordination (for in-person intensives).
• Failure to complete the remaining payment by the required deadline may result in forfeiture of the reserved dates and deposit.
• A non-refundable deposit is required to reserve intensive dates.
• Payment plans must be completed in full before the intensive.

Because each intensive reserves multiple days on the calendar and on the property, scheduling is confirmed only after the deposit is received.

Dates are limited and reserved on a first-come basis.

• Intensive dates are confirmed only after a deposit or full payment is received.
• Payment plans must be completed before the intensive begins.
• All fees are quoted in USD.

• Requests to reschedule an intensive must be submitted in writing.
• One reschedule is permitted if requested at least 30 days before the scheduled start date, subject to availability.
• The 30% non-refundable deposit will be applied to the rescheduled dates.
• Requests made within 30 days of the scheduled intensive may result in forfeiture of the deposit and may require a new deposit to rebook.

If an intensive must be postponed or canceled due to circumstances beyond either party’s reasonable control—including but not limited to severe illness, hospitalization, natural disasters, government travel restrictions, airline shutdowns, political instability, or other unforeseeable events—the following applies:

• The intensive will be rescheduled at the earliest mutually available dates.
• The non-refundable deposit will be credited toward the rescheduled intensive.
• No refunds are issued for deposits or completed sessions under force majeure circumstances.

• Clients are strongly encouraged to obtain travel insurance for in-person intensives in Medellín.
• Romeo’s Sensation LLC is not responsible for airline delays, cancellations, or third-party service disruptions.
• Any unrecoverable third-party costs (lodging, transportation, services already rendered) are not refundable.